Warranty – Relax, no need to worry here!

At LED LENSER USA, we take extraordinary measures so your LED LENSER light will give you many years of dependable service. If it doesn’t, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 5-year guarantee. Visit the warranty page at LED LENSER to learn how easy it is to get warranty service.

Note: When filling out the paperwork online to be sent in, make sure to pay attention to the sentimental check box, if you don’t click it, chances are you won’t be getting your personal light back. The warranty program will either send you a perfectly working refurbished light, a new one, or a light that is comparable (only if your current light is retired).

Local Secret: The one and only official LED LENSER/Leatherman Retail Store does in-person warranty service on the spot! If you live near Portland, Oregon, visit the Retail Store for a quick fix. Say hello to our wonderful staff and be in and out with a fixed light in minutes!

It really is as easy as sending it in to us, we’ll do the rest for you.

2 thoughts on “Warranty – Relax, no need to worry here!

  1. The lenser has been my all time favorite flashlight. I have a habit of collecting flashlights and this one was the best. My one question is which model has the slide focus beam? I was impressed with that feature. No twisting the top, rather it slides.

  2. Fantastic flashlight with an outstanding customer service team and a great warranty. I bought my first Led Lenser in the middle of 2009 and have used it primarily for work, just a shade over three years. I liked the light output and the fact that this light took standard AA batteries. While changing the batteries two years ago, I saw the battery cage was developing a crack along the bottom edge. Unable to put it back into the flashlight, I tossed the battery cage and left it sitting for two years. Since I needed another light, I purchased the L7 and have been used that light as a replacement. Thinking I could buy replacement parts, I contacted Led Lenser for prices on parts about a week ago, but they did not offer parts for sale. I sent in my light and about a week later received a brand new flashlight because the light I had was no longer being made. I have nothing but good things to say about this company and their products.

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